TERMS AND CONDITIONS
# Terms and Conditions
Welcome to our website, MVB E-BIKE Shop Ltd. (The Bike Shop), a registered company in Ireland, Company Reg 750882, located at 24 Belvedere Place, Dublin 01. Your purchase of goods online from MVB E-BIKE Shop is governed by these terms and conditions. If you do not agree to these Terms and Conditions, you must refrain from using this website or making a purchase.
## Your Account
You must be eighteen years of age or older to register as a user of this website or to make a purchase. We reserve the right to take legal action or seek compensation from the parent or guardian of a minor who causes an order to be placed for any loss or damage we may suffer as a result of a transaction entered into by a minor.
To use our website, you must provide your name, address, telephone number, and a valid email address. This information is needed to correspond with you and fulfill your orders. You must keep this information up to date and accurate. You represent that the username and password you have provided are yours to use and do not interfere with the rights of any third party.
You are responsible for maintaining the confidentiality of your password and account and are responsible for any activity on your account.
We reserve the right to terminate your account without notice for any reason, including if you have breached or we suspect you have breached our terms and conditions.
## Orders
When you place an order on our website, you will receive an email confirmation of receipt. This is not an acceptance of your order, as we cannot guarantee the availability of goods advertised on our website. Your order is accepted when we confirm by email that your order has been dispatched.
All prices shown on our website are in Euro and include Value Added Tax. From time to time, prices may differ from those displayed on our website. If this occurs, we will not dispatch your order until we have advised you and you have agreed to the new price.
Your order must be paid for in full, including any delivery charges, before dispatch.
We reserve the right to accept or refuse your order, even after receipt of an order confirmation, for any reason, including an error in the advertised price or description of the goods, or any other error related to the goods.
If we reject your order, we will contact you by telephone or email to arrange a full refund of any payment made.
Once an order has been accepted by us, no cancellation is valid unless you receive an email permitting that cancellation.
## Collection
If you choose to collect your goods, we will email you when your goods are ready for collection. Your order must be collected within fourteen days of this notice.
We reserve the right to allocate your goods to another customer and reorder them for you if you do not collect them within this timeframe.
You must bring your email receipt as proof of purchase when collecting your order.
Title and risk in the goods pass to you upon collection.
## Returns
When you purchase goods online, you have a statutory right to return those goods unopened within 30 days after receiving your order. You must email us at sales@mvbebike.com to inform us of your intention to return your order. We will refund the purchase price, excluding delivery costs.
Goods returned are at your risk and cost. They must be returned unopened, securely wrapped, and include our delivery document.
## Disclaimers
We may change our terms and conditions at any time without notice. The terms that apply to you are those posted on our website on the day you place your order.
We may also make changes to our website and its content at any time without notice. To the fullest extent permitted by law, we do not accept liability for any loss or damage you may suffer due to:
1. Errors or inaccuracies on our website.
2. Your actions or inactions based on any information on our website.
3. Personal injury of any kind resulting from your access to or use of our website.
4. Bugs, viruses, Trojan horses, or other communications transmitted to or through our website by any third party.
5. The quality or fitness for purpose of any linked sites.
6. Any interruption or cessation of transmission to or from our website.
We do not make any representations, warranties, or undertakings regarding the appropriateness of the goods on our website for your purposes.
To the fullest extent permitted by law, we will not be responsible for any damages or losses suffered by a user where a credit/debit card, PayPal account, or other payment method is used fraudulently or in an unauthorized manner.
## Copyright
All content on the thebikeshop.ie website is the copyright of MVB E-BIKE Shop Ltd. and/or its suppliers.
You may not copy, modify, publish, transmit, transfer, sell, or reproduce any content from our website in whole or in part.
You may not use our name, logos, or trademarks.
## Governing Law
This agreement shall be governed by and construed in accordance with the laws of the Republic of Ireland. In the event of a dispute arising out of or in connection with your use of our website, you agree to attempt to settle the dispute by engaging with us in good faith in a mediation process before commencing arbitration or litigation.
## Severability
If any part of these Terms and Conditions is found to be void, unlawful, or unenforceable, that provision will be deemed severed, and the remaining terms and conditions will remain in force.
## Waiver
The failure of MVB to exercise or enforce any right or provision under these Terms and Conditions does not constitute a waiver of such right or provision.
## Complaints
Should you wish to make a complaint, please contact our Customer Service Manager by email at sales@mvbebike.com or by phone at +353830856518.
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